Contact Us

COVID-19 Delivery, Returns & Safety Updates:

Wednesday 7th July 2020 Update: Our Online Store is OPEN and Delivering.

Current Customer Service Response Time: Within 2 Working Days. 

Our customers, our communities and the entire team that make up Cuckooland are our priority. As part of our ongoing safety measures regarding COVID-19, some members of our Customer Service team are manning the decks from home so communications may unfortunately be slightly slower than usual. We do encourage contact to be made via email or through our on-site message service to ensure a response from the relevant team, please help us by not sending follow-up emails or creating multiple points of contact about the same issue.

We assure our customers that we are working as efficiently as possible to get back to all incoming communications and we are as passionate now as we ever were about providing the highest level of customer service and support. We ask all our customers to please bear with us and our delivery partners during this difficult time; your patience, tolerance and kindness is much appreciated.

Call us on: +44 (0)1305 231231

Monday - Friday
9:00 - 17:00 (UK time)

 

If you would like to return your item:

Cuckooland.com / Rushden 2
c/o Whistl Fulfilment Ltd.
Belkin House
Shipton Way
Express Business Park
Northamptonshire
NN10 6GL

Please click here for more information on returning items.

Or write to us at:

Cuckooland
Mey House
Bridport Road
Poundbury
Dorchester
Dorset
DT1 3QY


Read what others are saying


Oliver Furniture 4 in 1 Cot Bed in White & Oak
The cot is set up finally! This just makes me happy! This is definitely my best gift ever especially in this situation we are in. Thanks so much for making my dreams into a reality. Love Dinie
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