“Superb Company Best online order company I’ve used by far. Absolutely fantastic, brilliant product at a great price, I called to check the order had been received and the customer service girl that took my call was so polite… great to speak with a real person without having to go on “hold” for 30 mins… we’ll use again.”
“Excellent customer service, competitively priced. I bought an Ooni Karu 12 pizza oven. Before buying I shopped around online looking for the best price from a reliable company. I read the reviews, the majority of which were positive. I ordered knowing the oven wouldn’t be in stock until 20th December but I hoped it would be shipped in time for Christmas. I had an email a week before Christmas saying part of the order was out of stock. I was given several options in terms of exchange/refund/waiting until back in stock. I replied and had an acknowledgment as well as confirmation of exchange and part refund. Customer service was wonderful. The pizza oven and accessories were all revived by me in time for Christmas! I’m glad I decided to ultimately order from Cuckooland – it’s always a big decision when the company is not known to me – but I will definitely order from them again.”
“Stupendous Experience, I just love Cuckooland – what fabulous service, swift delivery and a great product – what more could I ask for!”
“Excellent customer services, ordering and returns. Highly recommended. Customer service is polite, helpful, great service. I have since shopped again and would recommend to everyone.”
“Would recommend and use again myself. Very well packed item of goods which lead to no damage or marks on item or purchase, quick and on time delivery service, I did order over the Xmas break but item arrived within the time scale.”