TRADE & Interior Designer Enquiries
To apply for a Trade Account call Nathalie and the team direct on
+44 (0)1305 231231 or email firstname.lastname@example.org.
Cuckooland Trade FAQ's
Do you work with trade customers?
We work with a fabulous selection of Interior Designers, Architects and Show Homes, as well as commercial clients including restaurants, hotels, bars and retail spaces. We would be happy to calculate your trade discount based on your order requirements. Please note the prices listed on Cuckooland.com are RRP inclusive of VAT.
Do you price match?
We are dedicated to bringing you the best quality products, with the best service at the best possible price. We regularly check our pricing, but in the unlikely event you find another retailer offering the same product at a cheaper price, we will match it. Price match terms and conditions apply.
Will there be a dedicated team member to look after my account?
Of course! You will receive dedicated support from Nathalie and the trade team, who will be on hand to ensure your delivery runs smoothly.
I am looking for a specific product, can you help?
We work with amazing designers and manufacturers from around the world, so if you can't find the item on our website simply supply us with a clear brief and we would be delighted to help.
Are you flexible with delivery dates?
If you need to purchase multiple pieces we can arrange consolidated delivery, or if you need to stagger delivery over the course of your project we can do this too - ultimately we can work around you!
I am working on a project outside the UK, can you help?
We ship all over the world and can handle the entire process including taxes, commercial invoices and shipping deadlines.
I need items delivered tomorrow – can this be arranged?
We hold a wide range of products in stock in our UK warehouse that are available on a next day delivery. If you have found a made-to-order item on our website and need it before the delivery date quoted do get in touch as we may be able to help.
Can you send samples to me?
We can organise fabric, wood and material swatches where available. Whatever your needs - we are here to help!
What are your payment terms?
Our trade terms are Pro-forma. Payment can be made by Credit or Debit card (we accept Visa, Amex, MasterCard, Maestro and Delta), Paypal or BACS.